From The Chicago Dispatcher, January 2008
Sheikh’s Day in Court
Cabdriver Akhtar Sheikh challenges seven violations received during a trip to a suburban hotel
by Jonathan Bullington
In last month’s issue, we detailed the story of Akhtar Sheikh. For those unfamiliar with it, a recap: On the evening of June 4, Sheikh picked up Oklahoma resident Stephanie Kolis from O’Hare airport. Kolis indicated her destination as the Exel Inn in Elk Grove Village. Being unfamiliar with that hotel’s destination (as it’s not exactly a hot-spot of tourist activity), Sheikh consulted his chauffeur guide book for directions before beginning the trip. Forty minutes later and forty dollars lighter, Kolis arrived at her hotel, safe and sound.
The next morning, Kolis returned to the airport, this time in a different taxi and, this time, in less time and for less money. Her conclusion: first cabdriver ripped her off.
Armed with Sheikh’s cab number and company, Kolis filed a complaint against him with the Department of Consumer Services (DCS), stating in part, “The driver had to look up the address of the destination in his map book. He changed the rate from $2 to $3 during the drive…claimed that many drivers would get lost going to this location…The driver on [June 4] took a different and longer route than the driver of another cab company the next day… I will never use Checker Taxi or Yellow Cab in Chicago again.”
Some time later, Sheikh received notice of the charges against him, among them: failure to drive the most direct route, overcharged fare, failure to be courteous, failure to ascertain proper direct route before leaving airport. In addition, the charges stated that Kolis sought monetary restitution from Sheikh.
Sheikh’s route, the one given to him in his guide book, took him northwest from O’Hare on Interstate 294 and 90 before heading south on Interstate 290 in to Elk Grove Village. However, when consulting Google, Yahoo and MapQuest, directions to the Exel Inn travel 11 miles west from O’Hare on county roads (the likely route of Kolis’ return trip).
Despite this, Sheikh maintained his innocence. Since his passenger did not specify a route, he used the best available tool to reach his destination, a tool used by countless cabdrivers throughout the years. After all, how could anyone be expected to know the shortest route to every destination in Chicago and the suburbs, he wondered.
When his first hearing date arrived, Sheikh refused to accept the “plea-deal” offered to most drivers at 400 W. Superior (you know the one where the city attorney offers to drop a few charges if the driver agrees not to contest, thus paying a ‘reduced fine’ and avoiding a potentially costly hearing). After two continuations, he was given a hearing date of December 19 at 1:00 p.m.
At roughly 2:50 p.m., administrative hearing officer Richard P. Byrne called Sheikh’s case. DCS attorney Stuart Aperns began his attempt to establish the burden of proof by calling Kolis as a witness. However, as she had already returned to Oklahoma, Aperns literally called her so she could testify via speakerphone.
This immediately agitated Sheikh, who insisted upon his right to face his accuser. Yet, in Chicago’s administrative hearings, facing one’s accuser has been expanded to include phone conversations. Sheikh protested, questioning how he could be assured the person on the other end of the phone was even Kolis and not somebody else?
Despite Sheikh’s protests, Kolis was allowed to give her testimony via phone. Byrne assured Sheikh that the oath administered to Kolis before her testimony would sufficiently serve as an assurance to her identity. With the dust settled, Aperns began his questioning, asking Kolis to describe in detail her trip in Sheikh’s taxi. She basically confirmed the information in her original complaint – that Sheikh consulted his map book before leaving, that the trip took between 30 and 40 minutes and cost her around $40, that traffic was light and that her return trip took roughly 20 to 25 minutes and cost $20 to $25.
Next came Sheikh’s turn at questioning Kolis. Not a trained lawyer, his questions were lighter and less focused. “Was I discourteous?” he asked. Her response: “No.” “Was I rude?” Again, she responded no.
With no more questions from Sheikh or Aperns, Kolis was allowed to leave (hang up) and both men turned their attention to Byrne as he prepared to announce his ruling. A look of joy and relief swept across Sheikh’s face as he heard Byrne say the city had not presented sufficient evidence to show the direct route was not taken and, as such, Sheikh would not be found liable for any of the seven charges against him.
Afterwards, Sheikh expressed appreciation that justice had prevailed and the risk he took in challenging the city paid off.
“It’s good that the judge is sensible and sees the facts,” Sheikh said through smiles and deep breaths.